REGIONAL Coordinator

South Region

Location

Noida HQ

Reporting To

Logistics Lead

Qualification

Graduate (any discipline); MBA in Operations/SCM preferred

Experience

4–8 years in Quick Commerce, Hyperlocal or Doorstep Services

THE ROLE

We are hiring a hands-on, data-driven Regional Coordinator to own end-to-end performance across multiple cities and partners within the assigned region. You will be the single point of accountability for SLAs, vendor performance, customer experience, and regional growth.

This is not a coordination role. We want someone who proactively spots problems and finds solutions, drives closures before escalations happen, and takes complete ownership of outcomes.

WHAT YOU'LL OWN

Regional & Central Operations
Own end-to-end operational performance across all assigned cities and states
Coordinate and monitor ground logistics fleet
Act as control tower — monitor order lifecycle from creation to closure daily
Track pending/failed pickups, aging orders, escalations, and exceptions; drive timely resolution
Ensure SLA, TAT,



pickup success, and delivery success metrics are consistently met
Drive continuous process improvements to eliminate recurring failures

Vendor & Partner Management
Own relationships with logistics partners, transport vendors, warehouses, and service providers
Drive performance through structured data-backed reviews and action plans
Ensure SLA and contractual compliance; manage escalations with explicit ownership and TAT
Conduct regular business reviews; identify gaps and implement corrective actions

Data Analytics & Insights
Analyze operational dashboards to identify trends, root causes, and efficiency gaps
Build and maintain performance scorecards for regions, cities, and vendors
Translate data into actionable recommendations to improve cost, speed, and experience

Technology & Process Excellence
Leverage platforms for visibility and control; champion adoption of recent tools and dashboards
Co

📌 Regional Coordinator Noida
🏢 Attero
📍 Noida