05 Oct
|
Important Company of the Sector
|
Hyderabad
05 Oct
Important Company of the Sector
Hyderabad
We are hiring an ambitious Student Operations Executive to join our passionate team at Medvarsity Online Ltd. in Hyderabad.
Growing your career as a Full Time Student Operations Executive is a terrific prospect to develop productive skills.
If you are strong in problem-solving, cooperation and have the right initiative for the job, then apply for the position of Student Operations Executive at Medvarsity Online Ltd. today!
Customer Support Executive Responsibilities:
● Respond promptly and accurately to customer inquiries by phone calls, emails,chats
and support tickets.
● Must have experience in upselling and achieve assigned targets
● Keep records of customer interactions, process customer requests and file
documents.
● Manage both new and existing customer and evaluates and resolves problems of the
customer
● Identifying customer needs and helping customers with the application
● Collecting and analyzing customer feedback.
● Providing proactive customer outreach and escalating the request if required and
managing communication between the teams.
● Analyses of several platforms to suggest new scopes.
● Maintaining a personal discipline and pleasant work environment for the team.
● Must be a Team Player with positive attitude and proactively work with cross
functional teams for customer queries resolution
● Must Take responsible of his own task and work with minimal supervision
● Great problem solving ability -asses all option before making decision
● Able to Work in high stress and fast paced environment
● Ability of handling Multitask and outstanding negotiation and conflicts resolving skills
Requirements
Requirements:
● A bachelors degree in any discipline
● A minimum of 0-3 years experience.
● Excellent interpersonal and written and oral communication skills.
● Knowledge of the CRM process.
● Basic Computer skills and knowledge in MS office -Excel /Google
sheets/Word/Power point will be an added advantage
Languages : English & Hindi mandatory
Note :-FLEXIBLE FOR ROTATIONAL WEEK offs FOR 5 DAYS WORKING
For interested applicants,please send your updated resume to this email id: View email address on recruit.zoho.com
Requirements: ● A bachelor's degree in any discipline ● A minimum of 0-3 years' experience. ● Excellent interpersonal and written and oral communication skills. ● Knowledge of the CRM process. ● Basic Computer skills and knowledge in MS office -Excel /Google sheets/Word/Power point will be an added advantage Languages : English & Hindi mandatory Note :-FLEXIBLE FOR ROTATIONAL WEEK offs FOR 5 DAYS WORKING For interested applicants,please send your updated resume to this email id: View email address on recruit.zoho.com
Benefits of working as a Student Operations Executive in Hyderabad:
● Excellent benefits
● Company offers career progression opportunities
● Attractive package
📌 Student Operations Executive - Start Immediately (Hyderabad)
🏢 Important Company of the Sector
📍 Hyderabad