We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The successful candidate will assist customers, resolve their queries, and help ensure a positive customer experience.
Key Responsibilities
- Handle customer queries through calls and other communication channels.
- Provide accurate information and appropriate solutions to customers.
- Resolve customer complaints and concerns professionally.
- Maintain accurate records of customer interactions.
- Follow company processes and guidelines when handling customer requests.
- Coordinate with internal teams as needed to resolve customer issues.
- Help maintain a high level of customer satisfaction.
Requirements
- Minimum qualification: 12th pass.
- Good communication skills in English and Hindi.
- Strong customer-handling and interpersonal skills.
- Ability to work rotational shifts.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Freshers can apply.
Compensation & Perks
- CTC: ₹15,000–₹18,000 per month
- Rotational shift opportunity
- Professional work environment
- Training and learning opportunities
- Growth opportunities within the organization