- Handle guest reservations and travel-related queries professionally
- Deliver exceptional customer service aligned with luxury hospitality standards
- Assist guests with bookings, modifications, and special requests
- Coordinate with internal teams to ensure seamless guest experience
- Maintain accurate reservation records and guest details
- Resolve guest concerns with professionalism and courtesy
Key Skills:
Customer Service | Hospitality | Reservations | Voice Process | Guest Relations | Communication Skills | Hotel Industry | Guest RelationsReservation Handling | Luxury Hospitality | 5-Star Hospitality Service | Premium Customer Experience | Reservation & Travel Coordination |Preferred candidate profile
- 19 -24 years.
- Applicants who will be completing or have completed their graduation from a recognised University in any stream.
- Final year students will need to provide their completed graduation certificate within 6 months.
- Full time graduation is preferred.
- Applicants must be comfortable with rotational shifts, including night shifts.
- Applicants must be certified as medically fit by the Company doctor at the time of joining.
Employee Benefits
- Cab pick-up and drop facility within 35 km of Oberoi Contact Centre. Faridabad, Gurgaon and remote areas of Noida are excluded.
- Generous time off and leave policies.
- Breakfast, lunch and dinner in onsite cafeteria.
- Access to on-site medical consultation facility.
- Confidential counselling support for emotional well-being through a recognised partner.
- Exclusive wellness discounts on medicines, diagnostics, and everyday healthcare essentials through a trusted healthcare partner.
- Friends and family discounts in hotels (conditions apply).
- Provident fund as per statutory norms. (covered in CTC).
- ESIC benefits and statutory bonus as per Act (covered in CTC).
- Interested Candidates Can share their resume to HR Aniket - (phone hidden)
Pay: ₹350,000.00 - ₹450,000.00 per year
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Application Question(s):
- In which year you completed your graduation ?
- Are you fluent with your English communication
- What is your current location ?