- As a Travel Consultant, you will be responsible for understanding clients' travel needs and offering suitable holiday packages while ensuring excellent customer service.
- You will handle sales, provide travel recommendations, and convert inquiries into bookings by effectively presenting the benefits of our packages.
- Your role will also include post-sales support, such as coordinating with suppliers, confirming bookings, issuing travel documents, and addressing customer queries.
- Additionally, you will manage amendments, cancellations, and refunds while maintaining a solid client database for follow-ups.
- Staying updated on travel trends, handling social media inquiries, and assisting in promotional activities will be part of your role.
- To succeed in this position, you should have strong sales and negotiation skills, a customer-centric approach, and knowledge of domestic and international travel destinations.
- Proficiency in travel booking software and CRM tools, along with excellent communication skills in English and Hindi, is required.