Key Responsibilities • Engage with prospective students and their families to recommend suitable educational programs and career options. • Provide one-on-one counselling to help students make informed decisions about their academic and professional future. • Manage the complete student journey from first inquiry to admission and on boarding. • Convert leads into enrolments through effective follow-ups via phone, email, and messaging. • Handle walk-in inquiries at branch locations and maintain a high walk-in to enrolment conversion rate. • Coordinate closely with branch staff and internal admission teams for smooth student on boarding. • Monitor and manage fee structures in compliance with institutional guidelines. • Maintain accurate and up-to-date student records in internal systems. • Achieve and exceed weekly/monthly enrolment targets.
Qualifications & Skills ● Bachelor's or Master's degree in any discipline. ● Excellent interpersonal and communication abilities. ● Empathetic, patient, and capable of connecting with students from diverse backgrounds. ● Strong problem-solving skills and ability to work independently with minimal supervision. ● Previous experience in counseling, advisory, or student support roles is an added advantage. ● Proficient in basic computer applications and office productivity tools. ● Confident, self-driven, and highly energetic. ● Proactive, resourceful, and solution-oriented mindset.