Additional Information
Job Number26132593
Job CategoryFood and Beverage & Culinary
LocationSector 26, M.G. Road, Gurgaon Delhi Gurgaon Border, Gurgaon Harya 122002, India
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

- High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

- Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.

- Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

- Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

- Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

- Ensures that regular,



on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).

- Reviews staffing levels to ensure that guest service and operational needs are met.

- Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

- Provides feedback to employees based on observation of service behaviors.

- Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

- Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.

- Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

- Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

- Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

- Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

- Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

- Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

- Strives to improve service performance.

Managing and Conducting Human Resource Activities

- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.





- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

- Communicates and executes departmental and property emergency procedures.

- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

- Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.

- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

- Establishes guidelines so employees understand expectations and parameters.

- Ensures employees receive on-going training to understand guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an setting where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

艾美酒店以令人神往的旅游时代为灵感，以欧洲文化对享受精彩人生的经典追求呈现每一种文化。我们的宾客是心怀好奇、满蕴创意的大都会文化爱好者。他们期待每一次建立联系的机会，也喜欢放慢脚步细品当地风情。艾美酒店愿为宾客提供令人难忘的特色服务与体验，鼓舞他们 享受精彩人生。我们欢迎充满好奇、富有创意和酒店人才加入我们的团队。如果您喜欢与志同道合的宾客打交道，也渴望为它他们营造意想不到的体验，我们诚邀您与艾美酒店携手谱写未来的职业生涯。加入艾美酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。

📌 AsstDir-Food & Beverage (Gurugram)
🏢 Marriott International
📍 Gurugram