- Experience owning production analytics platforms incident change access capacity and cost governance
- Experience enabling and governing AI assisted natural language analytics
- Experience in regulated audit intensive environments documented approvals access reviews setting standards
- and providing technical leadership
- Ability to manage access provisioning security changes SPICE capacity and refresh failures platform incidents
- and user queries within agreed service levels
- Understanding of incident service request problem and change management processes for BI platform
- operations
- Robust knowledge of platform governance access controls security policies usage and capacity monitoring
- cost governance and audit readiness
- Experience with Jira Confluence ServiceNow or similar delivery and support management tools
- Key technical skills
- o Amazon QuickSight administration SPICE row column level security SSO and namespaces
- o Amazon Bedrock QuickSight Q for AI assisted and natural language analytics
- o CI CD and release governance
- o Monitoring alerting and incident management for production BI environments