Job Description: Front Desk Receptionist

Organization: Mayflower Women's Hospital
Location: Ahmedabad, Gujarat

Job Summary

Mayflower Women's Hospital is looking for a professional, courteous, and well-organized Front Desk Receptionist to manage front desk operations and provide a welcoming experience to patients and visitors. The candidate will be responsible for handling patient inquiries, appointment scheduling, registration, and coordination with hospital departments.

Key Responsibilities

- Welcome and greet patients, visitors, and attendants in a polite and professional manner.
- Manage patient registration, OPD entries, and appointment scheduling.
- Handle incoming calls, respond to inquiries, and direct calls to the appropriate departments.
- Guide patients regarding doctors' availability, consultation timings, and hospital services.
- Coordinate with doctors, nursing staff, billing, and other hospital departments for smooth operations.
- Maintain patient records and ensure accurate data entry in the hospital management system.
- Assist patients with directions, basic information, and necessary documentation.
- Manage patient queues and ensure an organized reception area.
- Handle patient information with confidentiality and professionalism.




- Perform other front desk and administrative duties as assigned by management.

Eligibility Criteria

- Qualification: Graduation is mandatory.
- Experience: 1 to 3 years of relevant experience in front desk, reception, or customer service.
- Experience in a hospital, clinic, or healthcare setting will be preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Pleasant personality with a patient-focused and service-oriented approach.
- Ability to multitask and work efficiently in a hospital environment.

Key Skills

- Excellent communication and patient-handling skills.
- Professional telephone etiquette.
- Organizational and time-management skills.
- Attention to detail and accuracy.
- Teamwork and coordination.
- Patience, empathy, and problem-solving abilities.

How to Apply

Interested candidates who meet the above criteria may apply for the Front Desk Receptionist position at Mayflower Women's Hospital.

Experience Required: 1–3 Years
Education: Graduate (Mandatory)

Pay: ₹16,000.00 - ₹28,000.00 per month

Benefits:

- Adaptable schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

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