Coco Factory Private Limited is looking for a friendly and motivated Sales & Customer Care Executive to handle customer enquiries, support sales activities, and maintain strong customer relationships.
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, Instagram, and other channels.
- Provide customers with product information and assistance.
- Follow up with potential customers and convert enquiries into sales.
- Handle customer complaints and provide suitable solutions.
- Coordinate with the operations and delivery teams for smooth order processing.
- Maintain customer details, enquiries, follow-ups, and sales records.
- Achieve assigned sales targets.
- Build and maintain positive relationships with customers.
Requirements
- Good communication and interpersonal skills.
- Customer-friendly and sales-oriented approach.
- Basic computer knowledge.
- Good follow-up and negotiation skills.
- Previous experience in sales or customer care is an advantage.
- Hindi-speaking candidates are preferred.
- Freshers with positive communication skills can also apply.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Sales and customer care Executive (Kochi)
🏢 COCO FACTORY
📍 Kochi
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