A fast-growing D2C streetwear fashion brand inspired by Gen Z culture, self-expression, contemporary fashion, and online shopping is looking for CRM Interns & Freshers to join the team!
- Interact with customers through calls, chats, WhatsApp & social media
- Handle customer queries, complaints & order-related concerns
- Follow up with customers and ensure timely resolution
- Support customer retention & customer experience
- Maintain basic CRM records and customer details
- Collect customer feedback and share insights
- Coordinate with internal teams for customer/order-related issues
- Build positive and long-term customer relationships
What We’re Looking For
Strong communication & interpersonal skills
Friendly, confident & customer-focused personality
Good coordination & problem-solving skills
Basic computer, Excel Sheet & social media knowledge
Positive attitude and willingness to learn
Freshers are welcome!
Why Join?
- Hands-on experience in Customer Experience
- Learn about D2C, E-commerce & Fashion
- Young, energetic & creative work environment
- Prospect to learn and grow with a fast-growing brand