E-Commerce Manager

Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Experience: 2–4 years preferred

About the Role

We are looking for a proactive and results-driven E-Commerce Manager to manage and grow our online sales across marketplaces such as Amazon, Flipkart, and other e-commerce platforms, along with our own website.

The candidate will be responsible for managing product listings, driving marketplace and website sales, running advertisements, identifying opportunities to expand our online presence, and ensuring orders are processed and fulfilled smoothly.

Key Responsibilities

Marketplace Management

- Manage and maintain product listings across Amazon, Flipkart, and other relevant marketplaces.
- Create, update, and optimise product titles, descriptions, images, pricing, specifications, keywords, and inventory.
- Monitor listing performance and ensure products remain active, accurate, and competitive.
- Identify opportunities to add products to new marketplaces and increase the brand's online presence.
- Monitor competitor pricing, product positioning, promotions, and marketplace trends.

E-Commerce Sales & Growth

- Take ownership of online sales across marketplaces and the company website.
- Develop strategies to increase traffic, conversions, average order value, and overall online revenue.
- Plan and execute marketplace promotions, offers, discounts, and campaigns.
- Analyse sales performance and identify opportunities for growth.
- Work towards achieving monthly and quarterly e-commerce sales targets.

Digital Advertising

- Plan, launch,



and manage advertising campaigns on platforms such as Amazon Ads, Flipkart Ads, Google Ads, and other relevant channels.
- Monitor advertising performance, budgets, ROAS, CPC, conversions, and overall profitability.
- Continuously optimise campaigns to improve sales while maintaining efficient ad spend.

Website Management

- Manage the company's e-commerce website and ensure products, pricing, inventory, offers, and content are updated regularly.
- Monitor website orders, sales, traffic, and conversion rates.
- Coordinate with the relevant teams to improve the website's overall customer experience and sales performance.

Order Processing & Fulfilment

- Monitor and process orders received through Amazon, Flipkart, the company website, and other platforms.
- Coordinate with the warehouse/production and logistics teams to ensure orders are packed and dispatched on time.
- Track order status, cancellations, returns, replacements, and customer issues.
- Ensure marketplace service-level requirements and fulfilment standards are maintained.

Reporting & Analytics

- Prepare regular reports on sales, orders, inventory, advertising performance, and marketplace performance.
- Analyse key e-commerce metrics and provide actionable recommendations.




- Track platform-wise sales and identify which products and channels are performing best.

Requirements

- 2–4 years of experience in e-commerce, marketplace management, or online sales.
- Hands-on experience with platforms such as Amazon Seller Central and Flipkart Seller Hub is preferred.
- Experience managing product listings and marketplace advertisements.
- Basic understanding of Google Ads, digital marketing, SEO, and e-commerce analytics.
- Strong Excel/Google Sheets skills.
- Good communication and coordination skills.
- Strong analytical and problem-solving abilities.
- Ability to independently manage multiple marketplaces and online sales channels.
- Candidates with experience in fashion, apparel, sportswear, or D2C brands will be preferred.

Key Performance Indicators (KPIs)

- Monthly online sales and revenue growth
- Marketplace sales growth
- Website sales and conversion rate
- Advertising ROAS and efficiency
- Listing quality and visibility
- Current marketplace/product onboarding
- Order processing and fulfilment efficiency
- Reduction in cancellations, returns, and order-related issues

What We're Looking For

We are looking for someone who takes ownership of the entire e-commerce function, rather than someone who only manages product listings. The ideal candidate should be comfortable handling everything from listing products and running ads to generating sales, processing orders, analysing performance, and finding new opportunities to grow the business online.

Pay: Up to ₹25,000.00 per month

Work Location: In person

📌 E-Commerce Manager (Chennai)
🏢 MS CLOTHING
📍 Chennai