AMBROSIA – THE CLASSIC BAKEHOUSE

CUSTOMER CARE HEAD

Job Description

- Lead and manage the customer care team.
- Handle customer enquiries, feedback, and complaints professionally.
- Ensure high-quality customer service across outlets.
- Monitor customer feedback and identify areas for improvement.
- Coordinate with outlet and operations teams to resolve customer issues.
- Maintain customer service records and prepare regular reports.
- Train and guide the customer care team.
- Ensure customer satisfaction and service standards are maintained.

Requirements

- Graduate preferred.
- Experience in customer service or team handling.
- Excellent communication and interpersonal skills.
- Valuable problem-solving and leadership skills.
- Customer-focused and responsible.

How to Apply
Send your updated resume to [email protected]
Contact: (phone hidden) / (phone hidden)

Pay: From ₹14,000.00 per month

Benefits:

- Food provided
- Paid time off

Work Location: In person

📌 CUSTOMERCARE HEAD (Palayam)
🏢 Ambrosia The Classic BakeHouse
📍 Palayam