Job Description: Digital Workplace Engineer Intune
This prospect is with LTM for the position of Digital Workplace Engineer Intune Responsible for the design deployment automation App deployment security and lifecycle management of enterprise endpoint platforms with a primary focus on Windows macOS device management using Microsoft Intune Partners with Security Infrastructure Vendors and IT Operations teams to deliver secure compliant and usercentric endpoint solutions while ensuring alignment with organizational and regulatory requirements such as SOC 2
This role requires expertise in Intune MDM and candidate should be able to act as Individual Contributor to drive all Devices engineering scope Plus be able to act as last escalation point for ALL device related issues
Role responsibilities
- Be the Intune MDM Architect to manage Windows macOS devices end to end
- Deploy and maintain Software and OS patches using Windows Autopatch Mac DDM policies
- Handle enrollment issues with Autopilot Apple ADE etc
- Create and deploy custom configurations OMAURI mobileconfigplist etc
- Do endpoint automation and remediations using Scripting tools PowerShell BashShell etc
- Create and deploy app packages win32 MSIX PSADT PKG using JAMF Composer Apple VPP etc
- Maintain device security posture as per SOC2 standards
- Apply Endpoint Security policies as per Security teams advise
- Handle all escalations from L1 L2 teams for all device related issues Windows macOS
- Drive large scale automation using Intune Graph API and Azure Runbooks
- Do version control of deployed apps and policies in Azure DevOps
Required skills
- Expertise in Intune MDM
- Familiar with core Entra Identity M365 concepts
- Application packaging Windows macOS
- Manage global Print infrastructure using SaaS tools like Printerlogic
- Device enrollment and offboarding using Windows Autopilot Apple ADE ABM enrollment
- Scripting expertise in PowerShell BashShell and Python
- Expertise in creating Custom Configurations Windows macOS tailored to Organization needs
- Advanced OS troubleshooting Windows macOS
- Familiar with core networking concepts DNS DHCP LANWANSubnets VPN splittunneling etc
- Endpoint Security install EDR sensor ASR rules MDE scan policies disk encryption Smartscreen etc
- Experience with ServiceNow JIRA for Ticket management
Customer Focus
- Deliver timely highquality resolution of escalated incidents ensuring minimal business impact and a positive enduser experience
- Develop maintain and continuously improve knowledge base articles and operational documentation for known issues standard procedures and best practices
- Foster transparent professional and effective communication with end users stakeholders and crossfunctional teams
- Take ownership of all run and build activities within the End User Devices domain driving service improvements managing risks and ensuring platform stability security and compliance
- Act as a trusted SME for endpoint technologies providing guidance technical leadership and strategic recommendations
- Provide mentoring and guidance to L1 and L2 support teams
Technical Skillset: Good to Know
- Sign custom PKGs using Apple Developer Certs
- Familiarity with Jamf Pro
- Familiarity with managing Linux OS Android iOS WVDCloud PCs
- Virtualization technologies WVD
Skills
Mandatory Skills : Exchange Onpremise/ Hybrid, Google Workspace, Intune, M365 Suites of Products, Windows Server
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert