13 Oct
|
Rashmi Engicon
|
Ahmedabad
13 Oct
Rashmi Engicon
Ahmedabad
1. Sales targets and revenue
- Achieve monthly, quarterly and annual targets for units sold and sales value
- Drive bookings across inventory types, including slow-moving units and premium floors or towers
- KPIs: units booked vs. target, sales value (₹) vs. target, average realisation per sq ft vs. price list
2. Lead generation and follow-up
- Handle inbound enquiries from digital campaigns, portals, walk-ins and channel partners
- Generate leads through references, corporate tie-ups, events and local networking
- Follow up in the CRM within defined timelines
- KPIs: leads handled per month, first response time (e.g. within 30 minutes to 1 hour), follow-up compliance %
3. Site visits and conversion
- Schedule and conduct site visits, show-flat walkthroughs and project presentations
- Convert visits into bookings through needs assessment, objection handling and negotiation
- KPIs: lead-to-visit %, visit-to-booking %, number of repeat visits converted
4. Customer relationship and closure
- Guide customers on pricing, payment plans, home loans, taxes, stamp duty and registration
- Coordinate with banks and loan agents for sanction and disbursement
- KPIs: booking-to-agreement turnaround, loan sanction rate, customer satisfaction score
5. Documentation and collections
- Complete booking forms, KYC, allotment letters and agreements accurately
- Coordinate with the legal and accounts teams,
and follow up on milestone-linked payment demands
- KPIs: documentation error rate, collections vs. demand raised, overdue instalments recovered
6. Channel partner management
- Build and maintain relationships with brokers and channel partners
- Brief partners on offers and inventory, and ensure timely brokerage processing
- KPIs: active channel partners, bookings sourced through partners %, brokerage dispute count
7. CRM, reporting and market intelligence
- Update the CRM daily with lead status, remarks and next actions
- Submit daily and weekly sales reports and the pipeline forecast
- Track competitor pricing, offers, launches and customer feedback
- KPIs: CRM updated daily, forecast accuracy, number of market inputs shared
8. Compliance and ethics
- Share only RERA-registered information, approved plans and authorised pricing
- Avoid unapproved commitments on possession dates, discounts or specifications
- KPIs: zero compliance violations, zero customer complaints on misrepresentation
9. Cancellations and post-sale support
- Reduce cancellations through regular communication and prompt resolution of queries
- Assist with possession, registration and handover coordination
- KPIs: cancellation rate, query resolution time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Senior Sales Executive (Ahmedabad)
🏢 Rashmi Engicon
📍 Ahmedabad