Operations Manager (Bengaluru)

Operations Manager (Bengaluru)

13 Oct
|
Beyond Burg
|
Bengaluru

13 Oct

Beyond Burg

Bengaluru

About Beyondburg

Beyondburg is a fast-growing burger chain with outlets in Bangalore (Indiranagar, St Marks Road, Koramangala, Whitefield), Kochi and Calicut. As we grow, we need an operations leader who can keep every store running to the same standard.

About the role

You will own operational excellence and business performance across our Bangalore stores. You keep store operations, customer experience, team capability, food quality and sales consistent across outlets, and you connect leadership expectations to what happens on the floor.

What you will do

- Run smooth day-to-day operations across your stores: opening and closing readiness, staffing, SOP adherence and escalations
- Visit stores regularly and conduct operational audits
- Keep operations steady during staffing changes or gaps in store leadership
- Own store-level performance and cluster sales targets; track key metrics, spot underperforming stores and drive improvement plans
- Find growth opportunities: local marketing, upselling and store-level initiatives, and make sure revenue campaigns get executed
- Hold Store Managers accountable through regular reviews and follow-ups
- Coach Store Managers and shift leaders; support onboarding and training on service standards, product knowledge, hygiene and food safety
- Plan headcount, support hiring interviews and selection, and close staffing gaps early
- Monitor customer feedback and reviews; improve complaint resolution and guest satisfaction
- Keep product quality, food presentation, recipe adherence and hygiene consistent; drive corrective action on any deviation




- Track store maintenance issues and make sure equipment and infrastructure problems are fixed on time
- Own reporting across stores (sales, audits, staffing, customer feedback, wastage) and share regular updates with leadership
- Roll out SOPs and process changes; work with Operations, HR, Training and Supply Chain teams

You should have

- 4-6 years of experience managing multiple outlets in QSR, restaurants or retail
- Strong operational discipline and attention to detail
- Robust business and sales orientation
- Ability to coach Store Managers and build strong teams
- Comfortable with data: reading reports, finding trends and acting on them
- High ownership, follow-through and accountability
- Ability to keep standards consistent across stores in different locations
- Fluent English and Hindi; Kannada is a plus

What success looks like

- Sales targets and revenue growth met across your stores
- Better store performance and turnaround of weak stores
- Good audit scores and SOP compliance
- Strong customer feedback and quick complaint resolution
- Consistent food quality and hygiene
- Stores fully staffed and trained
- Fewer operational disruptions, escalations and maintenance delays
- Clear, timely reporting and insights

Why join

Real ownership of operations for a growing burger brand, direct access to the Operations Head and Founders Office, and room to grow as we expand to new locations.

Job type: Full-time

Salary: Rs 55,000 - Rs 70,000 per month (all inclusive)

Location: Bengaluru, Karnataka (in person)

How to apply

Apply on Indeed or send your CV to [email protected]

Pay: ₹55,000.00 - ₹70,000.00 per month

Work Location: In person

📌 Operations Manager (Bengaluru)
🏢 Beyond Burg
📍 Bengaluru

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