Qualification :

Graduate/Post Graduate in Supply Chain Management, Operations, Logistics, Business Administration, or related field Additional certifications in Supply Chain or Logistics Management will be preferred

Experience :

6 – 9 Years

Location :

Noida

Job Description :

BloomchemAG Pvt Ltd is looking for a Salesforce AI Business Excellence Support professional to support business process optimization, CRM management, automation initiatives, reporting systems, and AI-enabled operational excellence projects. The role requires a combination of analytical thinking, technical coordination, and business process understanding.

Key Responsibilities :

- Support Salesforce CRM operations, user coordination, and workflow management
- Assist in AI-driven business automation and process improvement initiatives
- Generate dashboards, reports, and MIS for business tracking and decision-making
- Coordinate with sales, operations, and management teams to streamline workflows
- Monitor CRM data quality, process adherence, and reporting accuracy




- Assist in implementation and optimization of Salesforce tools and business modules
- Support automation of routine business processes using AI tools and workflows
- Provide user support, training coordination, and troubleshooting assistance
- Maintain documentation of SOPs, workflows, and system processes

Required Skills

- Knowledge of Salesforce CRM and business workflow systems
- Understanding of AI tools, automation concepts, and business analytics
- Strong analytical and reporting capabilities
- Valuable communication and coordination skills>
- Advanced MS Excel and dashboard reporting knowledge
- Ability to manage multiple projects and stakeholders simultaneously

Preferred Skills

- Experience with Power BI, Tableau, Zapier, or workflow automation tools
- Exposure to ERP systems and CRM integrations
- Basic understanding of data management and process mapping

📌 Salesforce AI Business Excellence Support (Noida)
🏢 BloomchemAG
📍 Noida