Senior Healthcare Recruiter

ICG Medical [Gurugram]

Job Summary: To develop and grow both relationships and revenue within the region, ensuring that we continue to further our mission of Improving Patient Care. With a full understanding of the role and the business, grow the region in line with company targets whilst delivering a timely & robust recruitment service to both candidates & clients alike with a high level of customer service

Responsibilities:

- Sourcing & generating referrals, database mining, sourcing via social media, selling the agency/opportunity.
- Pipeline management: prioritizing, building & maintaining relationships & supporting compliance in collecting documentation.
- Obtaining and updating candidate availability.
- Management of candidate database ensuring all notes are on the system.
- Proactively resolving candidate queries/issues.
- Source new nurses and nurture existing nurses, and handling cancellations from clients and candidates.
- Stakeholder management with colleagues in compliance, sales, and payroll.
- Manage basic payroll queries, chase missing timesheets, manage and support rejected timesheets, releasing timesheets from the team.
- Follow-up call after the first shift: Ensuring service levels remain high.
- Welfare calls to workers,



promoting strong customer experience.
- Developing client relationships & maximizing opportunities.
- Pipeline Management
- Upselling & Cross-Selling Expertise – Ability to identify customer needs and recommend additional products or services to increase value and revenue.
- Sales Chance Identification – Skilled at recognizing potential sales leads, customer requirements, and business growth opportunities through effective customer interactions.

Qualifications:

- Excellent verbal and written communication skills are a must.
- Committed to a high level of service delivery for clients and candidates.
- A graduate or undergraduate degree is required.
- Candidates must be comfortable working UK shifts and from the office.
- Previous UK Healthcare Recruitment experience is preferred.

Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.

Job Type: Full-time

Pay: ₹50,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Senior Healthcare Recruiter (Gurugram)
🏢 ICG Medical
📍 Gurugram