CUSTOMER CARE MANAGER (Edappally)

CUSTOMER CARE MANAGER (Edappally)

13 Oct
|
Nidi business Consultancy
|
Edappally

13 Oct

Nidi business Consultancy

Edappally

CRM Marketing Manager – Job Description

Job Responsibilities:

- Develop and implement effective CRM and marketing strategies to drive business growth.
- Manage customer relationships and maintain strong, long-term client connections.
- Lead sales activities and achieve monthly and annual revenue targets.
- Identify new business opportunities and generate leads through various channels.
- Build and maintain relationships with key clients, partners, and stakeholders.
- Monitor sales performance, prepare reports, and track KPIs.
- Work closely with marketing and sales teams to improve customer acquisition and retention.
- Conduct client meetings, presentations, and negotiations when required.
- Regularly travel across Kerala to meet clients and explore new business opportunities.
- Use CRM systems effectively to manage leads, customer information, follow-ups,



and sales pipelines.
- Stay updated on market trends, competitor activities, and customer requirements.
- Take ownership of sales targets and consistently work towards exceeding assigned quotas.

Job Type: Full time

Pay: ₹35,000.00 - ₹42,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance

Ability to commute/relocate:

- Edapally, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Master's (Preferred)

Experience:

- B2B sales: 5 years (Required)

Language:

- English (Required)

Location:

- Edapally, Kerala (Preferred)

Work Location: In person

📌 CUSTOMER CARE MANAGER (Edappally)
🏢 Nidi business Consultancy
📍 Edappally

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