Role: Customer Service Associate Process: Email Support (90%) & Calling (10%) Job Summary
Handle occasional inbound and outbound customer calls. Provide accurate information and timely resolutions. Maintain proper records of customer interactions. Follow company policies, processes, and quality standards. Coordinate with internal teams to resolve customer issues. Requirements & Skills Education: 12th pass or any graduate. Computer Skills: Basic computer knowledge and familiarity with email and internet usage. Valuable written communication skills in English. Basic verbal communication skills for customer calls. Attention to detail and problem-solving ability. Patience, a positive attitude, and willingness to learn. Freshers and experienced candidates can apply. Work Environment: Customer support / BPO operations, with a primary focus on email handling and limited calling.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Paid time off
- Provident Fund

Work Location: In person

📌 Customer service associate (Vashi)
🏢 HR.SK GRUPS
📍 Vashi