- Manage day-to-day hotel operations during assigned shifts.
- Supervise and coordinate front office, housekeeping, food and beverage, and other operational departments.
- Ensure effective guest check-in, check-out, and reservation handling.
- Handle guest complaints, special requests, and service recovery professionally.
- Monitor room occupancy, room availability, and guest satisfaction.
- Conduct regular inspections to ensure cleanliness, maintenance, and service standards.
- Monitor staff attendance, grooming, discipline, and performance.
- Coordinate with maintenance and housekeeping teams to resolve guest room issues promptly.
- Review daily reports, shift handovers, billing records, and operational activities.
- Ensure proper cash handling and billing procedures in coordination with the accounts team.
- Diploma or degree in Hotel Management or Hospitality is preferred.
- 2–5 years of experience in hotel operations or front office supervision.
Pay: From ₹35,000.00 per month
Work Location: In person
📌 Duty Manager - Hotel industry (Sholinganallur)
🏢 Illam Hospitality & Banquets
📍 Sholinganallur
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