About the Position:

The HR and Operations Associate is a core member of the executive and operational structure, tasked with managing employee lifecycle workflows, talent acquisition, HR compliance, onboarding governance, and supporting multi-regional administrative execution. The role requires a dynamic, organized, and empathetic professional capable of handling confidential human resource functions alongside operational coordination across domestic and international workstations.

- Department: Office of the Managing Director (OMD - Panel) / SBMS Division of Sairaworld Pvt Ltd.
- Reporting Structure: Reports directly to the HR Manager / Operations Lead and General Manager (GM).
- Primary Work Location: Adoor, Pathanamthitta, Kerala.
- Workstation Flexibility: Must be appointed to the head office team and remain fully flexible to travel or relocate to any workstation, including control centers and branch offices for SBMS, Learn Extra, and other entities located in Kerala (Adoor, Kochi, Idukki), Karnataka (Bengaluru), and Abroad if required.

Key Responsibility Pillars:

- Human Resources & Talent Acquisition: Execute full-cycle recruitment, candidate screening, KYE (Know Your Employee) verification, policy acceptance onboarding, and employee record maintenance across key divisions like SBMS and Learn Extra.
- HR Operations, Payroll & Statutory Verification: Assist in attendance/activity tracking, daily productivity monitoring, payroll verifications, performance evaluation scoring mechanics, and statutory document management.
- Executive Operations & Policy Compliance: Support branch admin functions, enforce internal HR policies and employee conduct guidelines, conduct internal compliance audits, and act as a traveling coordinator for executive programs.
- Secretarial & Internal Communications: Draft formal HR communications, policy acceptance emails, circulars, and announcements while handling sensitive personnel records with strict confidentiality.
- Reporting, Metrics & Engagement Logistics: Maintain HR Management Information Systems (MIS) dashboards, compile workforce performance summaries, and coordinate internal employee engagement programs, corporate events, and tours.

1. Software Skills

- MS Office Suite & Google Workspace: Comprehensive command over Microsoft Word, Outlook for formal HR correspondence, PowerPoint,



Google Sheets for tracking metrics, and Google Forms for applicant screening, KYE onboarding, and employee feedback.
- HRIS & Activity Tracking Tools: Practical knowledge of HR management software, daily productivity logging tools, and Google Apps Script implementations for HR workflows.
- AI & Digital Tools: Basic AI literacy and practical knowledge of contemporary productivity platforms, including ChatGPT, Google Gemini, and digital collaboration software for drafting policies and communications.
- Database & Document Management: Advanced skills in digital filing, secure document control systems, candidate databases, and maintaining restricted electronic HR records.

2. Professional Skills

- Talent Acquisition & Screening: Proficiency in drafting competency frameworks, conducting structured candidate assessments, candidate interviewing, and onboarding governance.
- HR Tracking & Payroll Assistance: Ability to manage daily employee activity logs, assist with payroll verifications, track HR operational budgets, and compile HR MIS reports.
- Compliance & Policy Enforcement: Strong understanding of statutory verification, internal HR audit processes, branch-level policy enforcement, and document retention standards.
- Event & Tour Logistics Support: Interest and capability in planning and executing internal employee engagement activities, team events, corporate tours, and company festivals.
- Executive Secretarial Support: Ability to manage confidential correspondence, candidate schedules, executive panel interviews, and travel logistics for HR/admin teams.

3. Soft Skills

- Communication & Articulation: Exceptional written and verbal communication skills in English for drafting formal HR policies, sensitive memos, appointment letters, and presenting reports clearly.
- Discretion & Confidentiality: High level of professional maturity to handle confidential employee data, payroll figures, and executive administrative matters with absolute privacy.




- Organizational & Multitasking Ability: Strong capability to juggle diverse recruitment pipelines, employee queries, field visits, and administrative tasks under tight deadlines.
- Adaptability & Mobility: High flexibility to accommodate travel across state lines/branches and relocations based on HR and operational needs.

4. Technical Skills

- Mobility & Transportation: Valid driving proficiency, specifically including 4-wheel driving skills for navigating diverse terrains during official branch visits and field operations.
- Travel & Relocation Readiness: Absolute ability to travel with the team across state lines/branches and relocate to various branches within India or abroad as operational/HR demands require.
- Grooming & Presentation Standards: Strict adherence to professional dressing and corporate grooming standards, maintaining a fit, presentable, empathetic, and polished professional appearance.

Pay: ₹13,000.00 - ₹24,000.00 per month

Application Question(s):

- This position is based out of the head office in Adoor / Kochi, but operates across multi-regional hubs (including Pathanamthitta, Kochi, Idukki, Bengaluru, and international locations). Are you fully flexible to travel on short notice or temporarily relocate with the executive team across domestic and international branches as operational needs demand ?
- Do you hold a valid 4-wheeler driving license, and do you possess active driving proficiency to comfortably operate vehicles across diverse terrains during field operations, branch audits, and official tours?
- How do you structure and execute full-cycle recruitment for specialized divisions (such as SBMS and Learn Extra), from initial candidate screening and KYE (Know Your Employee) verification to formal policy acceptance during onboarding?"
- What processes and digital tools do you use to monitor daily employee activity across remote or multi-branch workstations, and how do you ensure data accuracy for monthly payroll verifications
- This role requires strict adherence to corporate grooming standards, confidential document handling, and good English articulation. Confirm your agreement to these expectations.
- Have you carefully reviewed the salary range and Job description offered for this position?

Work Location: In person

📌 HR Assistant (Kochi)
🏢 SAIRAWORLD PRIVATE
📍 Kochi