Job Summary

We are looking for a motivated and organized Fabrics Sales Coordinator to support the sales team in managing customer orders, fabric inquiries, quotations, sampling, order processing, and coordination with internal departments. The role requires close coordination with customers, sales representatives, production, warehouse, logistics, and accounts teams to ensure smooth and timely execution of fabric orders.

Key Responsibilities

- Coordinate with the sales team to manage daily fabric sales activities and customer requirements.
- Handle customer inquiries regarding fabric quality, composition, color, width, GSM, finish, availability, pricing, and delivery schedules.
- Prepare and follow up on quotations, sales orders, proforma invoices, invoices, delivery documents, and other sales-related paperwork.
- Process customer orders and coordinate with production and warehouse teams for timely execution.
- Check fabric availability, stock levels, and production status.
- Coordinate fabric samples, swatches, lab dips, shade cards, and sample approvals with customers and internal teams.
- Follow up with customers regarding order confirmations, payments, approvals, and deliveries.
- Coordinate with production, quality control, warehouse, logistics, and accounts departments.
- Maintain accurate records of customers, orders, quotations, samples, payments, and deliveries.
- Track pending orders and ensure timely dispatch and delivery.
- Prepare daily, weekly, and monthly sales reports.
- Maintain records of sales targets, order quantities, pending payments, stock, and customer requirements.
- Assist the sales team in achieving sales and revenue targets.
- Develop and maintain good relationships with existing customers.
- Follow up on new inquiries and convert them into confirmed orders.




- Handle customer complaints and coordinate with relevant departments for resolution.
- Monitor market trends, customer preferences, fabric demand, and competitor pricing when required.
- Schedule customer meetings and support sales representatives with required information and documentation.

Requirements

- 1–3 years of experience in fabric/textile sales coordination, merchandising, sales administration, or a related role.
- Good knowledge of fabrics and textile products.
- Understanding of fabric specifications such as composition, GSM, width, construction, dyeing, printing, finishing, and color/shade is preferred.
- Strong communication and interpersonal skills.
- Good customer service and relationship-management skills.
- Strong follow-up, coordination, and organizational abilities.
- Proficiency in MS Excel, Word, Outlook/email, and ERP/software systems.
- Ability to manage multiple orders and priorities under pressure.
- Solid attention to detail and problem-solving skills.

Key Skills

- Fabric Sales Coordination
- Textile Industry Knowledge
- Customer Relationship Management
- Order Processing
- Fabric Sampling & Swatch Coordination
- Quotation & Invoice Preparation
- Sales Documentation
- Stock & Order Tracking
- ADVANCE Excel
- ERP / Order Management
- Production & Logistics Coordination
- Customer Follow-up
- Payment Follow-up
- Sales Reporting
- Communication & Negotiation
- Time Management
- Team Coordination

Preferred Knowledge

Experience with woven, knitted, printed, dyed, or finished fabrics will be an advantage. Knowledge of export documentation, garment/textile manufacturing, and international customer coordination can also be beneficial.

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Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid time off
- Work from home

Work Location: In person

📌 Sales Coordinator (Santacruz West)
🏢 Global trade
📍 Santacruz West