Location: HBR Layout, Bengaluru
Experience: 2–6 Years
Salary: ₹5–8 LPA
Only Bengaluru candidates | No relocation
Job Summary
We are hiring a CRM Executive with experience in real estate customer relations and post-sales activities. The candidate will manage customer coordination from booking to possession, ensuring smooth documentation, registration, and customer satisfaction.
Key Responsibilities
- Manage customer relationships from booking to possession.
- Coordinate agreements, documentation, payments, registration, and handover.
- Handle customer queries, complaints, and service requests.
- Coordinate with Sales, Legal, Accounts, and Projects teams.
- Follow up on pending documents, payments, and registration formalities.
- Maintain customer records and update details in the CRM/ERP system.
- Prepare customer status and pending activity reports.
Requirements
- 2–6 years of experience in Real Estate CRM or Customer Relations.
- Good understanding of real estate post-sales processes.
- Solid communication, coordination, and follow-up skills.
- Proficiency in MS Office and CRM/ERP software.
- Good documentation and reporting skills.
Pay: ₹500,000.00 - ₹800,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
- How many years of experience do you have experience do you have in Real Estate CRM, specifically handling post-sales activities for residential projects?