IT HARDWARE AND NETWORKING SUPPORT (Pakur)

IT HARDWARE AND NETWORKING SUPPORT (Pakur)

13 Oct
|
Rapidtech It Services
|
Pakur

13 Oct

Rapidtech It Services

Pakur

Field Support Engineer - IT Hardware

Location: Pakur, Godda , Hazaribagh , Jamshedpur

- Minimum 1 year experience in IT Hardware Support.
- IT Hardware certification mandatory.
- Diploma (EEE/ECE/ECT/Computer Science) preferred.
- Knowledge of desktop, laptop and printer troubleshooting.
- Laptop repair knowledge preferred.
- Must own a two-wheeler with valid driving licence.
- Willing to travel extensively for onsite customer support.
- Field job involving customer visits and hardware maintenance activities.

We are a leading IT Infrastructure Services company operating across 21 states with more than 350 engineers, providing IT Hardware Maintenance and Facility Management Services (FMS) to government and corporate customers.

Responsibilities

- Attend onsite service calls at customer locations.
- Diagnose and troubleshoot desktop, laptop, printer, and peripheral hardware issues.
- Perform installation, maintenance, and replacement of IT hardware components.
- Ensure timely closure of service requests and update service reports.
- Travel to customer sites as required.

Eligibility Criteria

- Minimum 1 year of experience in IT Hardware Support.
- IT Hardware certification is mandatory.
- Diploma/Polytechnic in EEE, ECE, ECT, Computer Science, or related disciplines preferred.
- Good knowledge of desktop, laptop,



printer, and peripheral troubleshooting.
- Laptop repair knowledge will be an added advantage.
- Must possess a valid two-wheeler and driving licence.
- Must be willing to travel for onsite customer support activities.

Key Skills

- Computer Hardware Troubleshooting
- Desktop Support
- Laptop Repair
- Printer Support
- Network Basics
- Field Service Support
- Customer Handling

Perks
We will provide onsite training to the resources .

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Ability to commute/relocate:

- Jamshedpur, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- You need to have your own two wheeler with all necessary docs for doing the service activity in field , do you have the same.?
- This is for Field job so there will be travel invovled , you should be ok in travelling by your own vechile / bus / train and need to stay if required so ?
- Do u have previous work expereince in teh same field ? Do u possess any certification ?

Experience:

- total work: 1 year (Preferred)
- Computer hardware: 1 year (Required)

Willingness to travel:

- 50% (Preferred)

Work Location: In person

📌 IT HARDWARE AND NETWORKING SUPPORT (Pakur)
🏢 Rapidtech It Services
📍 Pakur

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