- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle.
- Manage and oversee the dealership’s workflow and schedule.
- Call customers to advise them about service changes or vehicle pick-up times.
- Maintain positive customer relationships to ensure repeat business.
Requirements and skills
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Advantages:
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
📌 Service Advisor (Tirur)
🏢 KVR TATA
📍 Tirur
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