Overview:
• Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”

• Seeking an astute individual that has a robust techno functional foundation with the additional ability to be hands-on with the broader Cloud team as part of the product support, and deep knowledge of industry best practices, with the ability to supply chain & product issues, and work with the product teams.

Scope:
• Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.

• Needs to work with cross functional teams including Product Development, Consulting and Support services.

• Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

Our current technical environment:
• Software: Blue Yonder Demand, Blue Yonder Fulfillment, Blue Yonder Inventory Optimization

• Cloud Architecture: MS Azure





• Frameworks/Others: PL/SQL, RDBMS

What you’ll do:
• Understand the implemented solution/ products

• Analyze the issues, identify Root cause and find the permanent solution to any problem

• Adheres to SLA based on the severity of the customer cases.

• Complete the product certification courses assigned.

• Document the learning and building the knowledge content

• Provide early visibility and mitigation to technical challenges through the journey.

• Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers

• Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer

• Should collaborate with Solution/Technical architect(s) to stabilize the system

• Enhance/Change the design based on

📌 Data Science Consultant 1 (Bengaluru)
🏢 Blue Yonder
📍 Bengaluru