The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

Role Overview
We are seeking an analytical, detail-oriented intern to support Customer Experience operations, customer data management, survey program performance,



and business systems reporting. The intern will work with data from Qualtrics, Salesforce, Excel, business intelligence tools, and other connected systems to evaluate survey distribution performance, improve data quality, reconcile information across platforms, and help document scalable reporting processes.
This role is ideal for a student interested in customer experience analytics, operations, database concepts, systems integration, and the practical challenges of moving and reconciling data across enterprise platforms.
Key Responsibilities
• Analyze survey distribution and response performance across Customer Experience programs, including invite attempts, delivered or reached emails, opens, survey starts, responses, reminders, and funnel drop-offs.

• Extract, clean, join, reconcile, and summarize customer, contact, account, survey, and activity data from Salesforce, Qualtrics, Excel files, databases, and

📌 Graduate Trainee, Customer Experience Operations, Data and Systems Analytics (Bengaluru)
🏢 Calix
📍 Bengaluru