We are recruiting for Cargo Sales Manager for Ahmedabad, India.
The selected candidate will manage the Direct Cargo Sales and Marketing activities of Qatar Airways Cargo in the assigned station and ensure sales targets are achieved through managing Sales team. Represent Qatar Airways Cargo in local sales-related cargo community events.
Accountabilities:
· Plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure recent sources of revenue.
· Meet and/ or exceed the set Cargo revenue targets.
· Assist Cargo Manager in preparing and controlling the revenue and cost budgets.
· Prepare a business and marketing plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
· Negotiate short, medium- and long-term pricing initiatives to mutual benefit which are consistent with the station’s revenue goals and pricing guidelines.
· Direct sales visits with Freight forwarding community in the local region.
· Research and report other airline practices and recommend correct action.
· Evaluate Qatar Airways’ market share, traffic movements to and from the station and other airline practices. Identify areas of concern and instigate remedial action.
· Ensure QRs participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. Liaise with Marketing department to obtain technical assistance.
· Analyse Key Market Data, i.e. CASS, World ACD, Local Airport.
· Provide weekly and monthly sales reporting to Cargo Manager/ Regional Head for tracking of results against targets
· Manage customer service data base for station customers
· Ensure all agent and freight forwarder queries are answered with effective solutions on time.
· Monitor customer complaints for any trends and where appropriate initiate corrective action plan with respective areas responsible.
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