Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

The Order Management Specialist is responsible for accurately reviewing and processing standard and non-standard customer orders from acceptance through fulfillment. The role manages order backlogs, supports timely billing and revenue recognition, and partners across functions to resolve issues, meet service-level expectations, and improve order management processes through automation, standardization, and continuous improvement.

Essential Functions/Responsibilities





• Review and process standard and non-standard global orders from acceptance through fulfillment, ensuring alignment between Salesforce and NetSuite and supporting accurate billing, accounting, and revenue recognition.

• Review order details for alignment with approved pricing, contract terms, discount guidelines, tax requirements, export compliance requirements, and customer proof of delivery.

• Process orders and manage backlogs in accordance with established procedures, service-level expectations, and month-end and quarter-end deadlines.

• Apply established order acceptance, billing, accounting, tax, and compliance guidance when evaluating and processing routine and non-standard transactions.

• Resolve routine order, fulfillment, backlog, and billing issues by researching discrepancies and coordinating with appropriate business partners.

• Escalate complex exceptions, policy questions, and unresolved issues to the appropria

📌 Order Management Specialist (Bengaluru)
🏢 Black Duck Software
📍 Bengaluru