The Role:
- Responsible for providing technical solutions to existing and prospective Fintech and Enterprise customers throughout the implementation stage of the onboarding cycle.
- Ensure new customers are onboarded with the right mix of products. Existing customers can design their product using an appropriate mix of FP products.
- You will become an SME for all products and assets of Cybrilla and collaborate with the product team to improve the product better.
- Guide and train clients or partners to help them understand product technical capabilities to add business value.
- Perform R&D; with third parties APIs or other products to guide the product team to improve products for better Customer experience.
- Participate in Product demos and seek clarifications, test features released by the product team from Customers lens.
- Willing to debug and troubleshoot advanced technical issues and help internal teams whenever required.
- Willing to think outside the box, prototype solutions if possible and present it to teams internally that could be taken up as product enhancements.





The Skills and Experience Required:
Must have skills :
- At Least 2 to 4 years of experience in Customer Support / Customer facing role.
- Strong understanding Javascript, API (Strong skills).
- Database technologies MySQL.
- Significant experience in Customer facing roles.

Good to have skills:
- Experience in automations is welcomed.
- Any experience in data migration activity is welcomed.
- Have worked on ETL projects.

What’s in it for you?
- Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
- Adaptable work options.
- Opportunity to solve deep domain and technology problems, for very large enterprises.
- Opportunity to work with the best brains in fintech.
- Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
- Grow exponentially by working in small and transparent teams.
- A cul

📌 Solution Engineer (India)
🏢 Cybrilla
📍 India