Qualifications / Experience:
We believe that our team is the most valued resource for our success. Why don’t you start your career in a multinational and challenging work workplace in pharmaceutical sector? We invite you to Pfizer for our organizational structure; Global Operations Services Center which delivers services to Europe, AfME, LATAM, NA and APAC.
We will hire a Senior Operations Specialist who will be accountable for the delivery of all data processes in scope of the Global Operations Services Center as well as for market/process expert and Point of Contact for the Global Operations Services Center. The processes in scope support commercial and marketing back-office activities such as Sales & activity reporting, e-permissions, incentives, training data processes and tools & application day to day administration. Each Senior Operations Specialist will be accountable and expert for a set of countries and working with peers across the team.
We are looking for:
• 3-6 years’ experience in Service delivery, Shared service delivery or Sales operations.
• Service oriented/Customer service mindset
• Excellent IT literacy/knowledge required (technology savvy)
• Experience in data stewardship, reporting and analytics delivery
• Preferable knowledge of commercial processes or business analytics processes (knowledge of data sets such as IMS, Cegedim One-Key, Internal sales, Field Force activity, etc.)
• Advanced Excel Skills (working with formulas, parameters)
• Self-motivated
• High level of independent and service oriented working attitude
• Able to propose process improvements & optimizations
• Able to demonstrate strong analytical and quantitative skills
• Able to fact-based challenge and detail oriented
• Good communication and interpersonal skills
• Good team player
• Experience in working in a multicultural environment preferred
• Fluency in both written and verbal English is a must.
• Fluency in additional EU language (Spanish, German, French, Italian, Rus