13 Oct
|
American Express Global Business Travel
|
Gurugram
13 Oct
American Express Global Business Travel
Gurugram
Amex GBT is a place where colleagues find inspiration in travel as a force for valuable and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Registration Website & Mobile App Build Specialist is a consultative technical resource responsible for crafting and building event websites and mobile apps that drive client success. In this client-facing role, you will lead strategic conversations with meeting planners and clients to understand their needs, then translate those requirements into intuitive, branded digital experiences. This is primarily a virtual position; however, we may transition to a hybrid model on occasion, asking the team to come into the office a couple of days per week.
What You’ll do
• Demonstrate detailed product knowledge when assisting clients via phone call and email
• Manage all aspects of event website creation and maintenance:
• Create online attendee registration websites in line with client branding
• Consult with clients on design and functionality to ensure goals and objectives are met
• Create reports based on event requirements and make them readily available to clients and internal teams
• Manage all aspects of mobile app creation and maintenance:
• Create and maintain mobile apps
• Present solutions and offer best practices to help clients meet their goals and objectives
• Be responsible for mobile application projects from kick-off to launch
• Maintain high quality event website and mobile app delivery within specified SLA and internal processes
• Provide advice, consultation, and training to clients based on industry best practices
• Offer best-in-class technical support backed by timelines created specifically for each project
• Communicate effectively with internal teams and client stakeholders to strengthen relationships
• Create and maintain templates based on client requirements
• Partner with op
📌 Registration Website (Gurugram)
🏢 American Express Global Business Travel
📍 Gurugram