Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Business Operations Analysis - Sr Associate

Job Description:
As a Business Operations Analysis - Senior Associate, you will support operational governance, performance reporting, risk monitoring, and data-driven decision-making across business functions. This role is responsible for analyzing operational data, developing recurring and ad hoc reporting, maintaining data quality standards, and supporting process optimization initiatives.
You will partner with business stakeholders, technology teams, and data providers to ensure reporting accuracy,



investigate operational issues, manage user access administration, and contribute to control and process improvement efforts. The role also includes supporting system change validation through structured testing, documentation, and results analysis.
Key Responsibilities
• Develop, prepare, and distribute monthly operational performance reports, risk assessments, and management information for key stakeholders.
• Design and maintain weekly dashboards and executive-level reporting to support senior management decision-making.
• Perform data analysis to identify trends, anomalies, control gaps, operational issues, and performance improvement opportunities.
• Collaborate with cross-functional teams, including business, IT, and data source owners, to validate data integrity and resolve data quality issues.
• Investigate operational incidents, reporting discrepancies, and risk-related items, and support root cau

📌 Business Operations Analysis (Thane)
🏢 Fiserv
📍 Thane