This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a ServiceNow Senior Developer – HRSD & ITSM based in India.

We are seeking an experienced ServiceNow Senior Developer to lead the design, development, and optimization of enterprise HR Service Delivery (HRSD) and IT Service Management (ITSM) solutions. In this fully remote role, you will drive digital transformation by building scalable integrations, intelligent workflows, and automated service experiences. You will connect ServiceNow with major human resources platforms while improving operational efficiency and employee satisfaction. The role offers opportunities to leverage advanced automation, generative AI, and predictive intelligence to modernize enterprise service delivery. You will also help establish platform performance standards, testing practices, and governance frameworks. This position is ideal for a technically accomplished qualified who enjoys solving complex challenges and delivering secure, reliable, business-aligned solutions.
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Accountabilities





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Architect, develop, and maintain integrations between ServiceNow and external enterprise systems using Integration Hub, REST APIs, and SOAP APIs.

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Design and manage complex data synchronization and workflow automation across Workday, SAP SuccessFactors, Oracle HCM, and other HR platforms.

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Build and optimize automated workflows using Flow Designer, Advanced Work Assignment (AWA), and Virtual Agent capabilities.

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Implement and enhance generative AI and predictive capabilities, including Now Assist and Predictive Intelligence, to improve service delivery and decision-making.

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Lead the end-to-end implementation, configuration, maintenance, and enhancement of ServiceNow HRSD and ITSM modules.

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Develop advanced case management solutions for Core HR, Employee Relations, and related employee service processes.

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Customize and enhance Employee Center Pro, Service Por

📌 ServiceNow Senior Developer – HRSD (India)
🏢 Jobgether
📍 India