Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

About the Team

The Technical Services & Engineering team partners with the Sales organization to drive sustainable business growth by providing technical expertise, application support, and value-based solutions for industrial customers. The team supports customers across key industrial segments including steel, automotive, bearing manufacturing, metalworking, and general engineering industries, working closely with Sales, Marketing, Product Management, Supply Chain,



and customer operations teams to deliver measurable business value and operational excellence.

Key Tasks

• Provide technical expertise and field-based engineering support to customers and the Sales team across industrial lubricant and metalworking fluid applications.

• Evaluate customer manufacturing processes, identify performance improvement opportunities, and develop value-based solutions that support current business acquisition and retention.

• Conduct product trials, technical assessments, and competitive benchmarking activities to support successful product conversions and competitive displacement opportunities.

• Develop technical business cases, value-selling proposals, and quantify cost-saving recommendations for customers.

• Perform root cause analysis and troubleshooting for lubrication and metalworking fluid-related challenges, ensuring timely resolution and customer satisfaction.

•

📌 Technical Service Engineer (Kolkata)
🏢 Castrol
📍 Kolkata