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The Salesforce Agent force Administrator configures and improves Agent force solutions for Salesforce Sales Cloud processes, including Lead Capture, Lead-to-Chance and Retail Discount Management. The role focuses on Agent force and Data Cloud, supported by Salesforce administration and Flow capabilities.

Your Impact

• Configure and maintain Salesforce Agent force solutions for Sales Cloud processes.

• Manage agents, topics, prompts, actions, and sources of knowledge.

• Configure and support Data Cloud for Agent force use cases.

• Create and troubleshoot Salesforce Flows and automation.

• Manage Salesforce objects, fields, permissions, and access controls. Tests, troubleshoot, and support solutions before and after deployment.

Your Experience and Qualifications

• Bachelor's degree in IT,



Computer Science, Information Systems or a comparable field, or equivalent relevant experience.

• Approximately 3-5 years of Salesforce experience in an Administrator or configuration-focused role, preferably with Sales Cloud and Agile delivery teams

• Hands-on Agent force experience with agents, topics, instructions, actions, and prompts.

• Intermediate to advanced Data Cloud knowledge, particularly for Agent force use cases.

• Strong troubleshooting and configuration skills across Salesforce, including objects, fields, permissions, access, testing, and issue resolution.

Your Benefits

• GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique

• ENTERPRISING SPIRIT- Every role adds value. We are committed to helping you develop and grow to realize your potential.

• POSITIVE IMPACT

📌 Administrator, Salesforce Agentforce (Bengaluru)
🏢 Agco
📍 Bengaluru