About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a quick, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Job Description
About the Role
You will own conversion and real-time growth levers for Swiggy Food across India Next — 700+ Tier 2/3 cities — with a headline goal of +2pp conversion by March exit.
The India Next Growth team drives OPD, unit economics and competitive response for Swiggy's fastest-growing city cohort. This role sits at the centre of that charter: you will run city-level conversion programs, manage discount and delivery-fee levers in real time, turn Zomato intelligence into counter-moves, and ship new growth experiments. You will also lead Gen-AI adoption across the team so insights and interventions move faster than the market.
You will work closely with city leaders (CLBHs / CHs), Product, Data Science, Business Finance, Engineering and Ops.
Key Responsibilities
1. Conversions, delivery-fee revenue & projects (30%)
Own the +2pp conversion goal end to end, grow delivery-fee revenue without hurting conversion, and deliver the charter's key projects.
KPIs: +2pp conversion by March exit · M2O / F2M · cancellation, RDC and O2A rates · BF / LN slot convers
📌 Senior Manager (Bengaluru)
🏢 Swiggy
📍 Bengaluru
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