CX - Senior Manager (Bengaluru)

CX - Senior Manager (Bengaluru)

13 Oct
|
PwC
|
Bengaluru

13 Oct

PwC

Bengaluru

Industry/Sector
Not Applicable
Specialism
Oracle
Management Level
Senior Manager
Job Description & Summary
The Chance

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a CX - Senior Manager you will lead Oracle lead-to-revenue client work within our Business Application Consulting practice, helping clients align sales, marketing, and customer experience processes with Oracle applications. As a Senior Manager you will lead large projects, guide multidisciplinary teams, and use sound judgment to navigate complex delivery challenges while building trusted client relationships and shaping practical solutions.



In this role at PwC, you will draw on your Oracle lead-to-revenue skills to support implementation, configuration, and adoption of tools that connect lead management, sales automation, marketing automation, and revenue operations across the customer journey.

Responsibilities
- Leading Oracle lead-to-revenue engagements from discovery through configuration, testing, deployment, and post-go-live support
- Advising clients on customer journey processes across lead management, sales automation, marketing automation, subscription management, and revenue recognition workflows
- Translating business needs into scalable Oracle and Zuora solution designs that support billing, collections, quote-to-cash, and customer data management activities
- Directing cross-functional project plans, timelines, budgets, risks, and deliverables for complex client implementation efforts
- Reviewing solution configurations, data mi

📌 CX - Senior Manager (Bengaluru)
🏢 PwC
📍 Bengaluru

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