Job title – Trust & Safety Consultant
Practice: Software & Platforms, Industry Consulting
Management Level: 9 – Consultant
Location: Gurgaon / Bangalore / Hyderabad / Mumbai / Pune
Years of Experience: 3–6 years
Job Summary
We are looking for a consultant with hands-on experience in Trust & Safety (T&S;) to join our practice. In this role, you will work with clients to assess, design, and improve their T&S; strategy and operations spanning content moderation, policy enforcement, risk workflows, and operating models. A key part of this role is helping clients understand and integrate AI-driven tools and approaches into their T&S; functions.

This is a functional consulting role. You will be embedded in client engagements, working across stakeholders to deliver practical recommendations and drive implementation.
Roles & Responsibilities
• Lead T&S; consulting engagements across industries assessing current-state operations and identifying gaps in workflows, tooling, governance, and policy enforcement

• Shape T&S; strategy for clients by evaluating their current operating models,



identifying structural gaps, and defining a explicit path to a mature, scalable Trust & Safety function

• Advise senior client stakeholders on how to build and govern T&S; operations that balance platform integrity, user experience, and regulatory compliance

• Drive the integration of AI into client T&S; strategies by identifying where automation and AI-assisted decision-making can reduce risk, improve consistency, and enable scale

• Own Trust & Safety deliverables across the AI lifecycle, including model evaluation, risk assessment, monitoring frameworks, and post-training performance analysis

• Design target-state operating models including role structures, escalation paths, quality frameworks, and implementation roadmaps aligned to client capacity

• Translate evolving regulatory requirements and industry best practices into actionable insights and recommendations to strengthen client policy and

📌 GN-I&E- S&P Trust and Safety Consultant (Bengaluru)
🏢 Accenture
📍 Bengaluru