Description

We are looking for a Customer Support Associate to join our team in India. This is an entry-level position ideal for freshers who are passionate about providing excellent customer service and are eager to learn and grow in a dynamic environment.

Responsibilities

- Provide timely and accurate responses to customer inquiries via phone, email, and chat.
- Assist customers in troubleshooting and resolving issues related to products and services.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Document customer interactions and maintain accurate records of customer issues and resolutions.
- Collaborate with other team members and departments to improve overall customer experience.

Skills and Qualifications

- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a customer-oriented mindset.
- Basic understanding of customer service principles and practices.
- Familiarity with CRM software and support ticketing systems is a plus.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.

📌 Customer Support Associate (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru