? We're Hiring: L1 Service Desk Executive
? Location: Hyderabad, India

? Company: Teceze
Client - US based
? Employment Type: Permanent, Full-Time
? Openings: 30
? Qualification: UG/PG in Computer Science, IT, or a related field
? Experience: 0–1 Year | Freshers Welcome
? Salary: ₹15,000–₹20,000 per month
? Shift: Rotational shifts aligned with US business hours
? Interview Mode: Online
? Joining: Immediate joiners preferred

? Key Responsibilities
• Provide Level 1 support for basic IT-related issues.
• Assist users with hardware, software, Windows OS, and network troubleshooting.
• Record, track, and update incidents and service requests.
• Escalate unresolved issues to the appropriate support teams.
• Communicate professionally with users and provide timely updates.

? Required Skills




• Basic knowledge of networking and troubleshooting.
• Good English communication skills with solid clarity and sentence formation.
• Ability to explain information clearly and professionally.
• Good problem-solving and interpersonal skills.
• Willingness to learn and work in a team environment.

? How to Apply?
Interested candidates can share their updated resume at [email protected] along with their current location and joining availability.

? Note: Strong English communication and clarity are key requirements for this role.
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📌 Service Desk Executive (Hyderabad)
🏢 TECEZE
📍 Hyderabad