Role Summary:

The Front Office Executive is responsible for patient registration, appointment scheduling, OPD/IPD billing, cash handling, insurance coordination, and providing excellent patient support while ensuring smooth front desk operations.

Key Responsibilities:

• Register patients and maintain accurate records.
• Schedule and manage OPD appointments.
• Generate OPD and IPD bills and collect payments.
• Handle cash, card, UPI transactions, and maintain billing records.
• Coordinate with doctors, nursing staff, and other departments for patient admissions and discharges.
• Assist with insurance and TPA-related documentation.
• Address patient inquiries and provide necessary information.
• Ensure accurate documentation and compliance with hospital policies.

Requirements:

• Graduate in any discipline.
• 1–3 years of experience in hospital front office and billing.
• Knowledge of OPD/IPD billing processes and hospital management software.
• Valuable communication, customer service, and computer skills.

Location, Reporting & Shift:

• Office location will be Thane
• Reports to Head of Operations
• Shift: Morning, Evening & Night

📌 Front Office Executive (Thane)
🏢 SUNACT Cancer Institute
📍 Thane