Job Summary

The Salesforce Technical Manager will bridge strategic solution design, enterprise delivery leadership, and hands-on technical management. This role serves as a key technical leader overseeing cross-functional engineering teams to design, build, and deploy scalable, enterprise-grade multi-cloud Salesforce solutions (Sales, Service, Experience/Community, Data Cloud, and AI).

You will manage end-to-end technical execution, enforce strict technical governance, architect secure integrations with legacy/third-party systems, drive DevOps maturity, and directly mentor development teams to deliver zero-defect implementations aligned with client goals.

Key Responsibilities

1. Architecture, Multi-Cloud & Solution Design
• Blueprint and architect robust, end-to-end multi-cloud Salesforce solutions (Sales, Service, Experience/Community, and Data Cloud) aligned with enterprise business requirements.
• Lead the technology selection, application design, configuration, and custom component design for high-performance platform execution.
• Evaluate AI-driven features (Data Cloud,



Agentforce) and up-to-date platform capabilities to design future-ready systems.

2. Enterprise Integration & Data Management
• Architect and oversee programmatic integration topologies connecting Salesforce to external platforms, legacy ERPs (e.g., SAP, Oracle), and third-party middleware (MuleSoft, Boomi, Boomi, CTI).
• Direct secure API orchestration, Single Sign-On (SSO), OAuth, JWT, and large-scale data migrations.
• Oversee large data volume (LDV) strategies, sharing models, and privacy controls across multi-org environments.

3. Technical Team Leadership & Mentorship
• Direct day-to-day technical team activities, supervising custom development in Apex, LWC, Visualforce, and Flow Orchestration.
• Run mandatory code review sessions, enforce bulkification and governor limit patterns, and eliminate platform bottlenecks.
• Mentor and coach technical team members through developer and architect

📌 Salesforce Technical Manager (Kochi)
🏢 Katzion a GlobalLogic
📍 Kochi