Customer Support Executive Number of Vacancy: 2
Experience: 0 - 2 years
Location: Bangalore, Chennai, Noida
Job description
Roles and Responsibilities:
• Provide customer support through phone calls, emails, or chats.
• Handle customer queries via phone calls, emails, and chats.
• Coordinate with other team for POD(Proof of Delivery) Collection.
• Line-Haul Vehicle Tracking with our In-house Intelligent Dashboard.
• Resolve issues promptly and efficiently while maintaining a high level of professionalism.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain accurate records of all interactions using CRM software.

Desired Candidate Profile:
• Immediate Joiners preferred




• Freshers with interest to work in Logistics based company.
• Required language skills: English, Tamil, Hindi - Must
• Basic Excel Knowledge.

Role: Customer Success, Service & Operations - Other
Industry Type: Courier / Logistics (Logistics Tech)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education: Any Graduate
Key Skills
Communication Skills, Language Skills, MIS, Hindi Speaking, Computer Skills, Management Skills, Coordination Skills

📌 Customer Support Executive (Chennai)
🏢 VFRYT
📍 Chennai