Technical Program Manager – Product & Customer Delivery

Company: Infilect Technologies India Pvt. Ltd.

Website: https://www.infilect.com/

About Infilect

Infilect delivers AI-powered visual intelligence solutions to leading Consumer Packaged Goods (CPG) and Fast-Moving Consumer Goods (FMCG) companies worldwide. Our technology helps businesses transform retail shelf images into actionable insights, enabling better visibility, execution and decision-making across retail environments.

Our success depends on our ability to deliver reliable, scalable solutions while building strong relationships with our global customers. We are looking for an experienced Program Manager – Product & Customer Delivery who combines solid program management capabilities with technical aptitude, product understanding and exceptional customer stakeholder management skills.

The ideal candidate will be comfortable working at the intersection of product, engineering and customer success. This person should be capable of translating customer requirements into actionable technical deliverables,



coordinating integrations, understanding technical issues, facilitating basic troubleshooting and ensuring seamless communication between customers and internal teams.

As an early-stage startup, we value ownership, adaptability, structured execution and a willingness to get hands-on to solve challenging problems.

Key Responsibilities

• Program and Delivery Management
• Lead end-to-end planning, coordination and execution of customer-facing programs, product implementations and technical integrations.
• Coordinate cross-functional teams across Product, Engineering, AI/Data and Customer Success to ensure timely, high-quality delivery.
• Define program milestones, dependencies, deliverables, timelines and success metrics aligned with customer commitments and business objectives.
• Monitor program progress, identify delivery risks and bottlenecks, and drive timely resolution.
• Facilitate release plann

📌 Technical Program Manager (Bengaluru)
🏢 Infilect
📍 Bengaluru