Inside Sales Specialist – B2C (Ahmedabad, In office)
About EleFant
EleFant is India’s first app-based toy library. Families subscribe to get curated, age-appropriate toys and books delivered regularly, so kids keep learning and playing without parents buying and storing piles of toys.
The Role
This is a full-time, on-site role in Ahmedabad. You’ll convert warm, high-intent leads into paying subscribers, represent EleFant at on-ground events, and grow revenue from existing customers through renewals and upsells. If you’re driven by targets and incentives, this role is built for you.
Key Responsibilities (KRAs)
• Warm lead conversion: Call inbound and app-generated leads who have already shown interest, pitch subscription plans, handle objections, and close.
• Events: Represent EleFant at events such as school activations, mall kiosks, exhibitions and society events. Generate leads on the ground and convert them on the spot or through follow-up.
• Renewals: Own renewals for your customer base and keep churn low.
• Upsell and cross-sell:
Move subscribers to higher or longer-duration plans and add-ons.
• Referrals: Turn happy customers into a source of new leads.
• CRM discipline: Log every call, disposition and follow-up in the CRM on the same day.
• Coordination: Work with operations to make sure every new subscriber has a smooth onboarding and first delivery.
• Targets: Meet monthly targets for revenue, conversion and renewals.
What We’re Looking For
• 1–3 years in B2C sales, telesales, or subscription sales.
• EdTech sales experience is a strong plus.
• A target-driven mindset and real motivation from incentives.
• Clear communication in Hindi and English. Gujarati is a plus.
• Comfortable with CRM tools and mobile apps.
• Graduate, or equivalent sales experience.
Work Schedule
• 6 days a week.
• Saturday and Sunday are mandatory working days. Weekends are when parents are free and when events happen.
• Your weekly off falls on a weekday, on a rotation.
Location
📌 Inside Sales Specialist (Ahmedabad)
🏢 the EleFant
📍 Ahmedabad
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