Job Title: Process Analyst
Department: Operations
Location:India on site – GNR or VDR
Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.
Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.
If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.
About Us:
Globally, we are over 3000 robust, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving.
Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.
Visit us: www.etechgs.com
What We Offer:
• Transportation allowance
• Canteen Subsidy
• Night Shift allowance as per process
• Health Insurance
• Tuition Reimbursement
• Work Life Balance Initiatives
• Rewards & Recognition
• Internal movement through IJP
What You’ll Be Doing:
· Entering client provided data in CRM/Portal accurately.
· Make outbound calls to locations like Hospitals, Law firms, corporate offices, etc. to verify required details.
· Emailing clients to verify or obtain information using professional tone.
· Perform Analysis on raw data / request forms received from clients.
· Handling and pro