Company Description KOYO is a strategy-first digital agency founded in 2026 that delivers premium branding, websites, SEO, content, social media, and creative design services. The agency combines technology, storytelling, and strategic insight to help clients build measurable, memorable brands. KOYO focuses on long-term client partnerships, emphasizing sustainable growth and consistent quality. Team members collaborate across disciplines in a digital-first setting, working with diverse clients and modern tools. The organization values innovation, clear communication, and data-driven decision making in all aspects of its work.
Role Description This is a part-time, remote Caller role supporting KOYO’s client engagement and marketing activities. The Caller will conduct outbound and inbound calls to prospects and clients, gather and verify information, and help schedule meetings or follow-ups for the agency’s team. Daily responsibilities include following call scripts or guidelines, documenting call outcomes in internal systems,



and sharing relevant feedback with account managers and strategists. The role may also involve basic lead qualification, answering questions about services, and directing inquiries to the appropriate team members. The Caller will work closely with the marketing and client services teams to maintain a professional, consistent brand experience across all phone interactions.
Qualifications

• Strong verbal communication and active listening skills, with a clear and professional phone manner.
• Ability to follow structured call processes, take accurate notes, and update CRM or tracking tools reliably.
• Comfort with remote work tools (video conferencing, messaging, shared documents) and basic computer literacy.
• Customer service or telemarketing experience, preferably in a digital agency, marketing, or sales environment.
• Organizational and time-management skills, including the ability to handle multiple calls and tasks efficiently.
• Professi

📌 Caller (Kolkata)
🏢 Koyo
📍 Kolkata