13 Oct
|
Siox Global
|
Vadodara
13 Oct
Siox Global
Vadodara
Location: Vadodara, Gujarat (Work From Office)
Shift: US Night Shift (5:00 PM – 3:00 AM), Monday–Friday
Employment Type: Full time
Department: Sales & Client Operations
About the RoleRank Me Now is seeking an experienced Sales & Operations Manager with a strong hospitality background to lead sales performance, oversee client operations, drive revenue growth, and ensure profitability and service excellence.
Key Responsibilities• Lead the sales team to achieve outreach, conversion, and revenue targets.
• Manage client onboarding, service delivery, renewals, and account expansion.
• Handle client escalations and build relationships with hotel owners and General Managers.
• Monitor P&L;, service margins, operational costs, and team productivity.
• Develop SOPs, dashboards, and workflows to improve efficiency.
• Support pricing, commercial strategy, and business growth initiatives.
• Coach team members and monitor sales and operational performance.
Requirements• 5+ years of relevant hospitality experience, including 2+ years in management.
• Experience in hotel operations, hotel sales, revenue management, or hospitality technology.
• Knowledge of hotel revenue metrics (ADR, RevPAR, occupancy), OTA channels, rate parity, and online reputation management.
• Experience managing sales, operations, or client-facing teams.
• Understanding of P&L;, profitability, and capacity planning.
• Excellent English communication, client management, and problem-solving skills.
• Proficiency in CRM systems, Excel/Google Sheets, and reporting tools.
Preferred: Experience with hotel PMS/RMS, channel managers, reputation-management platforms, SaaS, or the U.S. hotel market.
What You Will OwnSales performance, client delivery, profitability, strategic relationships, team development, and process improvement.
📌 Sales & Ops Manager- Hospitality/Hotels (Vadodara)
🏢 Siox Global
📍 Vadodara